Categoria: Industrial / Manufacturing
Luogo di lavoro: Svizzera
The Program Manager Retrofit will lead and coordinate all retrofit projects, manage a team of Project Managers, and contribute to shaping the strategic growth of the service division.
Responsibilities
* Coordinate and lead group retrofit projects: prioritisation, intervention planning, management of urgent situations, and decision‑making.
* Implementation and development of steering tools, standards and dashboards to monitor the activity and its performance.
* Direct management of the team of Project Managers dedicated to retrofit activities.
* Collaboration with internal departments including After‑Sales, Spare Parts, Sales, Administrative, Engineering & Operations teams.
* Act as the interface between customers and the group, anticipate issues and propose solutions. Contribute to the preparation of quotations together with the technical‑commercial team.
* Together with the division director, contribute to the strategic development of the Group's Service business.
Requisiti
* Engineer education in Electronics, Mechanics, Automation or equivalent.
* Solid experience in industrial project management (pharma, medtech, chemicals, automotive, automation, robotics, packaging, integrators...).
* Proven leadership and experience managing teams.
* Strong customer orientation and business mindset.
* Experience in retrofit, obsolescence management or after‑sales operations.
* Technical understanding sufficient to challenge and steer projects.
* Fluent in French and English (~90% English‑speaking customers). German is a plus.
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