Learning & Development Manager Erborian ExportThe L OCCITANE Group is a leading manufacturer and retailer of premium beauty and wellness products. The Group is present in more than 90 countries worldwide, with a network of almost 5,000 retail outlets. Within its portfolio of premium brands that champion organic and natural ingredients are: L Occitane en Provence, Melvita, Erborian, L OCCITANE au Brésil, LimeLife, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze. With its vision and entrepreneurial ethos, L OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to a better and healthier planet. The mission of the Group is: With empowerment we positively impact people and communities. L OCCITANE Group is a certified B CorpTM.CONTEXT & MISSION:The Learning & Development Manager is responsible for designing, deploying and leading Erborian s Learning & Development strategy across the Export perimeter (30 countries).This role aims to educate, engage and inspire local teams (distributors, Beauty Advisors, trainers and key partners) to fully embody Erborian s unique DNA, its Korean heritage, and its strong commitment to self-esteem, helping them to become ambassadors for the brand and to convert customers into Brand Lovers both inside and outside the store.RESPONSIBILITIES:1. L&D Strategy and Brand Advocacy- Define and drive the Export L&D strategy in line with Erborian s global strategy- Translate Erborian s brand DNA, Korean skincare expertise and values into impactful learning journeys- Develop training tools to empower local teams and prepare them for the brand- Challenge countries and advise on their yearly training & incentives to boost coverage of BA s trained & sell out performance2. Training Deployment- Design and deliver training programs (in-person, digital and hybrid) for:- Distributor teams- Beauty Advisors (BAs)- Local trainers- Train markets on:- Brand positioning and storytelling- Korean DNA & skincare expertise- Product launches and routines- Erborian s self-esteem philosophy- Adapt tools to meet local market needs and levels- Inspire & involve countries during our annual seminar with duplicable and locally reusable content3. Field Presence & Local Support- Travel regularly across Export markets to:- Conduct market visits- Understand local challenges and opportunities- Adapt training content and methods in real-time- Support or lead:- Influencer events- Masterclasses- In-store BA trainings- Physical BA trainings- Act as a brand ambassador on the field to assess knowledge & brand lovers4. Brand Love & Community Building- Build and nurture a strong Brand Love culture within local teams & internally- Foster emotional engagement and long-term loyalty to Erborian- Develop a community of Erborian ambassadors (inside & outside)- Work closely with Central team on building content around korean DNA & Self Esteem5. Performance & Continuous Improvement- Monitor training effectiveness through KPIs, feedback and ROI- Support markets in their continuous skills development- Identify opportunities to improve content, and learning impact- Manage project timelines and budgets related to Export L&DYOU CAN FIT:- First experience of 3+ years in Learning & Development or Training, ideally within beauty or luxury- Strong experience in international environments and ability to manage a multi-country scope- Solid understanding of retail, field and in-store dynamics- Fluent in English, French is a plus. Any additional language is an asset- Inspiring leadership and strong communication skills- Excellent storytelling and presentation abilities- Strong field affinity and passion for human connections, with a high intercultural sensivity- Entrepreneurial, agile and solution-orientedWE OFFER:- Working for a unique company, strongly committed towards the planet and the people (B Corp certified)- Working with colleagues coming from all over the world- A unique culture centered around entrepreneurship, where everyone is expected to experiment & move fast- Internal mobility opportunities- Monthly product allowance & discount for store- Social Insurances coverage- 5 weeks annual leaves & 3 extra-days offered as public holidays- Flexible and Hybride Work- Parental Leave Policy- Public Transport allowanceSTARTING ASAPPERMANENT (Geneva), SwitzerlandTRAVEL REQUIREMENTS: Up to 40% jid1e6ca9baen jit0519aen jpiy26aen