Overview
At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities
Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality
Implement consistent Sprint reporting, burndown analytics, and capacity planning
Partner with the Internal Auditor to extract time vs output metrics
Manage incident postmortems and root-cause follow-ups
Enforce SLA agreements across teams: engineering, QA, product
Drive alignment with company-wide OKRs and ensure tracking discipline
Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)
Track hiring / firing gaps, ensure performance reviews are run on time
Create repeatable ops templates for all engineering rituals
Qualifications
5+ years in engineering operations / Chief of Staff role
Experience in a B2B, SaaS or fintech environment
Ops background: ex-consulting (McKinsey, Accenture, Bain) or military / PMO rigor
Hyper-detailed, high-ownership, zero tolerance for ambiguity
Fluent in Jira / Confluence, GitLab metrics, Google Sheets, and dashboards
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