Who are we?
The UK Mission to the UN in Geneva represents the interests and policies of the UK at many international organisations in Geneva and is recruiting a highly motivated part-time IT Support Officer (ITSO) who can take on a range of tasks across the UK Mission in Geneva, alongside the lead ITSO. The role will be a job share at a rate of 40%, and the designated working days for this position will be Thursday and Friday.
The ideal candidate will have excellent administrative skills and be up to date with modern IT platforms and software, with a particular focus on Windows 11, Microsoft Office 365, and Apple IOS. They would also be very customer focussed and be highly motivated to support the wider team with both Administrative and IT issues.
The jobholder should have a can-do attitude and be oriented towards providing a supportive and friendly, first point of contact service to colleagues of all levels. In addition to this, you should be well organised and able to assist where needed with the planning and set-up of meetings, visits & events at the UK Mission.
We are looking for a highly professional individual, flexible, well organised and adept at juggling competing demands, as well as being able to manage customer and central IT department expectations.
The UK Mission in Geneva prioritises dignity and respect at work. We value respect, inclusiveness, empowerment, teamwork and kindness.
Note: We only accept applications through our software. We do not accept Cvs. To apply please go to >
IT Support Officer - UK Mission to the UN Geneva (CHEG)
Main purpose of job:
1. Act as first point of contact for users on IT and be responsible for advice on use of systems, help users to get the most out of the hardware and software provided, and escalate through the correct channels where necessary;
2. You will also be expected to become familiar with the FCDO IT platform known as OSPREY - this is the new standard of hardware and software that supports the work done throughout the FCDO. This system is fully supported by a team in the UK. Training for the use of this platform will be provided and regularly updated;
3. Request changes to user accounts (for Osprey and standalone network) e.g. requesting new