Description At Align Technology, Inc., we are redefining the future of dental care and digital orthodontics. As the world’s leading 3D printing company and the force behind transformative products like Invisalign, iTero, and our Align Digital Platform, our commitment to innovation and clinical excellence is unmatched. The Global Product Manager will be responsible for a specific product portfolio, owning the end‑to‑end product life‑cycle from definition through to launch, via the Channel Teams. This position is targeted for a professional seeking a Product Management role. The responsibilities within the Global Product Marketing Organization include translating customer insights into user needs and product requirements, working closely with engineering and UI/UX teams, and partnering with the global channel teams. Additionally, you will become an SME for the team to fully leverage available tools to help understand customer behavior and improve workflows. This position is fully based onsite 5 days per week in the Rotkreuz office.
Department Research & Development
Location EMEA‑Switzerland‑HQ
Key Responsibilities
* Be part of the iTero Scanners, iTero Clinical & Lab solutions, and Ortho‑Resto portfolio.
* Partner with the Channel teams to synthesize customer issues and barriers to adoption/utilization.
* Represent the needs of the geography in which you are located and be a key partner to commercial and marketing teams regarding portfolio, adoption, and lifecycle.
* Collect voice of customer and analyze product data and feedback to support recommendations for improvements, driving implementation of changes.
* Measure product performance (KPIs) to define additional actions needed to improve utilization/adoption.
* Develop deep expertise in the use of internal tools to monitor, troubleshoot, and solve customer problems and workflow challenges.
* Develop deep expertise in the use of internal tools to drive increased customer awareness of available features and functionality.
* Develop supporting tools and materials to drive product adoption and utilization.
* Work closely with channel teams to develop go‑to‑market models.
* Drive early feasibility studies, technical design assessments and limited market release prior to full general availability.
* Work with cross‑functional teams including regulatory, clinical, finance, and operations to support product needs.
* Other duties as required.
Skills, Knowledge & Expertise
* Bachelor’s degree in business, marketing, engineering, biology, or a related field.
* 6–10 years of product management experience or equivalent.
* Excellent, articulate, and concise communication, presentation, and interpersonal skills, with the ability to work effectively with cross‑functional teams and customers.
* Self‑starter with ability to work and navigate the organization with limited oversight.
* Familiarity with modern product management tools (e.g., Pendo) and an AI‑first mindset.
* Strong analytical and strategic thinking skills.
* Ability to travel domestically and internationally as needed (up to 20 %).
* Complementary skills:
* Passionate about digital dental healthcare, strong customer focus, and an advocate for customer needs.
* A basic understanding of technology, software development, or other relevant technical aspects.
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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
1. Seniority level: Mid‑Senior level
2. Employment type: Full‑time
3. Job function: Product Management and Marketing
4. Industries: Medical Equipment Manufacturing
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