Overview The Quality Manager is responsible for ensuring the quality of Technical Product Information in accordance with established writing guidelines and standards. This role involves monitoring and inspecting content, working closely with the team's Technical Writers, reporting on any quality-related issues, and providing training to Technical Writers.
Responsibilities You oversee the correction and review of documentation created by the local Technical Writers
You establish, improve, and update writing guidelines for English content creation, and structure modular texts within the CMS System ST4
You assume the responsibility for quality and standards as an ambassador
You assume responsibility for creating and updating documentation included with products based on norms and company-internal standards
You coach and mentor junior technical writers and onboarders across different businesses and conduct training courses for new onboarders
You complete timely and accurate audits; report on findings
You ensure all relevant regulations, work rules, and quality procedures are followed in the department
Qualifications You possess a high level of technical expertise
You have advanced user knowledge in XML-based editing systems, preferably ST4 and have knowledge of media editing
Excellent knowledge of written and spoken English, C1 or equivalent
You focus on service and customer-orientation and a commitment to quality
You can work on a team and independently, and have good communication skills, and a sociable demeanour
You are willing to work with international teams, with sound intercultural skills & understanding
You have the ability to convey difficult concepts in a simple and understandable manner
Travel: 10 – 15 % of travel for onsite training
Questions? We\'re happy to help!
Didier Chételat
Recruiting Partner
Gupfenstrasse 5
9240 Uzwil
Questions? We are happy to answer them!
Didier Jean-Louis Chételat
Recruiting Partner
Bühler LinkedIn profiles and contact available upon request.
Creating impact together at Bühler! Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.
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