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Duties And Responsibilities
As Room Attendant, I will assume full responsibility for the efficient operation in the following:
* Monitor daily arrivals according to occupancy report in coordination with the Housekeeping Supervisor.
* Assist guests with special needs and requirements.
* Stock supply wheel trolley with required room supplies for shift.
* Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
* Remove furniture, curtains and other fixtures requiring repair, replacement, spotting, waxing or cleaning.
* Change bed linen with clean bed sheets and pillowcases as per the resort policy.
* Care for all details, the style and the overall appearance of all areas.
* Apply, use and maintain equipment with utmost care and responsibility.
* Provide turn down service according to service standards, including re-stocking minibar.
* Uphold Six Senses guidelines and standards of service and operation. Maintain and exceed performance benchmarks.
* Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Room Attendant, I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results, including:
* High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
* Technical skills include MS Office – Word, Excel, PowerPoint, and Outlook. Familiarity with hotel systems including POS, PMS, and CRM platforms. Good understanding of scheduling work, cleaning procedures, chemicals, and surfaces.
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Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitality
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