Job Description Summary
As a Field Service Associate (f/m/d) for Flow Cytometry Systems, you are responsible for the installation, maintenance, and repair of high-tech medical devices at customer sites. You independently diagnose and resolve technical issues, ensure customer satisfaction, and support sales colleagues by communicating service offerings. Your role includes maintaining accurate data in ERP systems, participating in regular technical trainings (including abroad), and contributing to a high-quality service experience through strong organizational and problem-solving skills.
Please note that the base salary for this position ranges between CHF and CHF gross per year, depending on your level of experience and qualifications.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us
Your Responsibilities:
* Installation, maintenance, and repair of flow cytometers according to technical documentation
* Independent diagnosis and resolution of technical issues at customer sites
* In collaboration with your sales colleagues, you inform customers about our technical service offerings – such as service contracts
* Ensuring customer satisfaction based on the customer satisfaction score
* Maintaining data in the internal ERP system
* Regular participation in training sessions on technical innovations, including abroad
Preferred Requirements:
* Completed technical education or equivalent qualification in medical technology or electrical engineering
* Initial field service and technical support experience in a high-tech environment (medical technology, electronics)
* Proven experience and strong technical know-how in IT and network technologies
* Excellent self-organization, strong time management, and ability to prioritize tasks
* Strong communication skills, analytical thinking, team spirit, and a high level of commitment and personal responsibility
* Efficient, pragmatic, and solution-oriented working style
* Should be based in Suisse Romande (Western Switzerland)
* Swiss citizenship is required
* Fluent in French and English, with good command of German
* Valid European driver's license and high willingness to travel within the assigned territory and occasionally across Central Europe
What We Offer You:
* 13th salary, paid in June and November
* Anniversary bonus
* Stock program (GSIP) after 6 months
* Group accident insurance
* International health insurance
* Childcare allowance
* Training and development opportunities
* Employee Assistance Program (EAP)
* Mobile workplace with Apple devices (iPhone & iPad)
* Premium company car (e.g., Mercedes, BMW, or similar) will be provided for business and personal use
* Office and garage allowance (for company car holders / field service)
Click on apply if this sounds like you
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Please note that the base salary for this position ranges between CHF and CHF gross per year, depending on your level of experience and qualifications.
To learn more about BD visit:
Required Skills
Optional Skills
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Primary Work Location
CHE Allschwil - Rudolf Geigy-Strasse
Additional Locations
Work Shift
CH FT Switzerland)
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
Salary Range Information
83.300,00 CHF ,00 CHF CHF Annual