Responsibilities
* Develop creative concepts for premium customer events and branded experiences
* Lead the planning and execution of Pilatus Business Aviation customer events, such as airshows, business related conferences, product launches, VIP activities, demo events and customer handovers
* Oversee full event lifecycle: pre planning, communication, on-site execution, and structured post event wrap up
* Manage customer facing communication from concept to delivery: invitations, registration processes, event briefings, etc.
* Coordinate all operational execution: venue selection, logistics, technical setup, catering, transportation, accommodation, supplier management, and on site support
* Lead customer gift concept and execution, organize giveaways, décor, merchandise, and customer gifts for key moments
* Lead and execute customer experience improvement projects, including journey enhancements and CX standards rollouts
Qualifications
* University degree in Communications, Marketing, Business, or a related field
* Minimum 6 years of hands‑on experience in event management, customer experience, or marketing execution excellence is essential
* Strong project management skills with a proven ability to deliver complex events and initiatives end to end. Passion for customer experience and customer journey storytelling, paired with the ability to translate ideas into tangible, high‑quality outcomes
* Self‑starter with strong ownership, able to drive projects forward independently. Highly structured, organized, and capable of simplifying complexity
* Excellent command of English and German, both verbally and in writing
* Excellent communicator with the ability to influence and build trust across teams and seniority levels as well as a strong collaboration mindset, comfortable navigating a broad stakeholder network
Benefits
* A committed, international team and unique projects
* Flexible working hours and individual pension solutions
* Support for training and opportunities for personal and professional development
* Discounted meals in our staff restaurant and various discounts for employees
* Team events at which we celebrate our successes together
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