PAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. /pJoin our IT team at Julius Baer and play a key role in ensuring the reliable operation of our core banking applications through expert application management and incident resolution. We are seeking a skilled and motivated professional with a strong background in banking technology and a passion for operational excellence.ppbbYOUR CHALLENGE /b /b /p /plipEnsuring the operation of core banking applications in respect to application management (2nd level support) /p /lilipProcessing of incident tickets generated by monitoring systems and the local service desk within SLAs /p /lilipPerforming coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders /p /lilipTakeover of periodical on-call duty (weekly 7x24) /p /lilipAdministration of change requests, for application related process fulfillment /p /lilipParticipation in periodic releases on weekends /p /lilipEngage in projects relating to operational aspects for existing or newly integrated applications /p /lilipRoutine data cleansing of the systems /p /lilipProcess optimization and automation of repetitive tasks including handover to L1 (Control Center) /p /lilipKeep application operation documentation (knowledge database) up to date /p /lippbbYOUR PROFILE /b /b /p /plipCompleted IT Education (Degree in Computer Science or other IT related field) /p /lilipExperience with Temenos T24: Proven ability to manage, monitor, and troubleshoot daily operations, including end-of-day (COB) processing. Proficient in operational tools such as JBoss, Oracle database, TAFJ, DSF, Octopus, Splunk, and Dynatrace. Familiarity with the TPH module is an advantage /p /lilipAt least 5 years of professional experience in T24 support /p /lilipGood Linux know-how (shell scripting is an advantage) /p /lilipKnowledge of Java application server and AWA scheduler is an advantage /p /lilipKnowledge of ITIL Foundation /p /lilipProven experience in banking with a strong knowledge of financial products /p /lilipProcess-oriented and analytical approach /p /lilipEnthusiastic team player with strong communication skills /p /lilipHighly motivated, and proactive, with an eagerness to learn and take on new concepts /p /lilipGood written and spoken English, German is a plus /p /lipWe are looking forward to receiving your full job application through our online application tool. /p