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In this position you will ensure effective and efficient sales support and order processing as well as optimised procurement. You will closelly cooperate with sales team, after-sales department, logistics and with suppliers.
Responsibilities:
* Customer support in German/French in all customer service matters (telephone and email)
* Receiving and processing customer enquiries and orders, providing quotations and orders
* Opening and managing customer master data, ensuring that orders are proceeded correctly from entry to invoicing
* Sourcing products
* Invoices - credit notes - cancellations – invoice corrections
* Monitoring the deadlines for orders
* Managing the filling system and archive, document and information handling and managing sales documents
* Evaluations and statistics under the guidance of the back office manager
Qualifications
* Commercial education
* Experience in customer service – at least 3 years
* Experienced handling of ERP and MS Office suite
* Independent, efficient and structured way of working with sense of detail
* Service oriented and dynamic personality
* Very good verbal and written communication skills in German and French; good English knowledge
What we offer?
* Full-time opportunity
* Opportunity to work for a growing and successful international group
* Modern, light-flooded workplace
* In-house training and professional growth
* Established and dynamic team
* Central location; 2 minutes from the Lyssach motorway exit; Public transport in front of the building
* Free parking
* On-site shopping
* Catering facilities in the building and around
* Start: summer 2025
If you are interested, please, send your CV in English.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service and Sales
* Industries
Medical Equipment Manufacturing
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