In this role, you are responsible for Service business from initial customer request to contract closing and handover to operations. The activities include working with customers, creating and completing bids/estimations/quotations based on customers’ technical specifications and other requirements to achieve both market competitiveness, high-quality tenders and profitable business.
How you’ll make an impact
Create plans and implement sales strategy, and strategic sales and business development initiatives, in alignment with HBU/ BU sales strategy
Identify opportunities for existing and potential new customers
Support all other sales team members with communication know-how
Establish and maintain strong customer relationships through excellent service and knowledge of customer needs
Keep the organization informed about new trends, influences and players in the market
Perform sales activities to achieve or exceed assigned order objectives. Collaborate with all related local Hitachi Energy Business Units to ensure alignment and collaboration
When applicable, we promote services and solutions in the market, with participation at trade fairs, exhibitions, customer meetings, and telephone contacts
Support Customers by acting as a source of information and/or door opener for the customer into the organization
Ensure that inputs and feedback from customers are forwarded to the appropriate individual or unit within the organization, to secure a reply to the customer
Has good knowledge about the customer and the customer’s processes
Proactively prepare sales forecast and sales planning
Preparation of tender documents and reports for internal risk reviews and tender submission approvals
Work in full coordination with the other sales specialists for Grid Automation and with the Front-End Sales team (KAM)
Your background
Degree in Electrical Engineering or similar, with a strong technical background
Excellent technical understanding of substation automation, communication, and telecontrol solutions
Minimum of 2 years of experience in the field of communication and/or telecontrol technology
Good knowledge of the grid automation market
Ideally, previous experience in Service and Sales
Proven track record from working with either an electrical utility, a system integrator, or a technical consultant
Flexibility and interest in working within an international team
Good skills in communication and customer relations
English is mandatory
Proven working experience in customer contact, coordinating multiple tenders and taking responsibility
Willingness to travel and attend customer meetings
More about us
Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
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