About ValiantysValiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. As a recognized Specialized Partner, we help organizations accelerate time to value with Agile at scale, Cloud, and ITSM implementations.Valiantys Group is headquartered in France and operates in three main regions: North America, Europe and Asia-Pacific (Australia). The company has undergone strategic acquisitions in 2024 in Australia and North America and is undergoing a transformation of its operating model, evolving from a systems integrator to a consulting and transformation-led model, with strong expectations of profitable growth.Job SummaryAs our new Delivery Director for Switzerland & Germany you will lead the delivery strategy and operational performance across your territory, ensuring client engagements meet business, quality, and financial objectives. You will oversee and support Delivery Managers, enforce delivery standards, and align staffing and capacity planning with business needs. Acting as a key partner to Consulting, Practices, Sales and Finance, you will drive continuous improvement, client satisfaction, and the evolution of delivery excellence at scale.This role can be based in Switzerland or in Germany.Purpose and ResponsibilitiesDelivery LeadershipCollaborate with Practices and Consulting leadership to define staffing budgets, rolling forecasts, and pay planning aligned with business goalsDefine strategic direction for delivery processes, ensuring compliance with the Valiantys Project Management Framework and internal best practicesLead transformation initiatives by shaping scopes and ensuring engagement readiness and delivery standards in collaboration with the Head of Delivery ExcellenceDelivery and Resource ManagementOversee client engagements by clearly defining scope, risks, responsibilities, and timelines to ensure smooth delivery and avoid disputesMonitor project performance to meet margin and client satisfaction targets, while ensuring compliance with internal governance and delivery standardsOwn staffing and resource allocation, securing effective handovers and enforcing consistent delivery practices across the teamCapacity PlanningCollaborate with Practices to forecast and manage skill demand across your consulting teamAllocate resources and adjust budgets as needed, exercising clear decision-making authorityDevelop contingency plans and coordinate regional or external support to maintain high utilization during demand peaksBudget and Financial ManagementDefine and manage the staffing budget for your business units, maintaining a rolling forecast aligned with evolving business needsTrack financial performance with Finance, analyze variances, and adjust strategies to meet targetsReview and approve client-facing commercial documents, and collaborate with EMEA Delivery leaders to ensure overall financial alignmentTeam ManagementManage people, fostering a high-performance culture through clear communication, feedback, and goal-settingSupport team development, onboarding, and recruitmentEnsure personal and team certifications, including Atlassian certification/accreditationClient EngagementAct as escalation point for client delivery issues in your regionCollaborate with Sales to secure deals and ensure delivery alignmentDrive improvements through analysis of client feedback (Client Net Score)Continuous Improvement & InnovationIdentify and implement improvements in delivery practices and processesContribute to new service offering development and innovation initiativesStay current on industry trends and promote team learningYour Team and PartnersYou will report to the Head of Delivery EMEA. You will manage a team of Delivery Managers (your direct reports) and work closely with Project Managers (your indirect reports if applicable).You’ll collaborate regularly with:Consulting teamSales teamPractice teamsPeople & Culture teamFinance teamother Delivery Directors (your peers)Do You Have What It Takes to be our future Delivery Director?You bring proven leadership in managing complex delivery teams and functions. You communicate clearly, manage stakeholders effectively, and make sound decisions under pressure. Analytical and structured, you’re driven by performance, quality, and client success. You\'re fluent in German and English, and speaking additional languages is a plus.This role can be based in Switzerland or in Germany and requires regular travel to our Berlin, Vevey and Berne offices. It follows a flexible hybrid working model, combining remote and on-site work.Why Join Valiantys?Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow. Sense. We\'re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career.Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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