What are we looking for
We are looking for a professional and service-oriented Front Desk & Concierge Representative to join our team at The Kusnacht Practice. In this role, you will be the first point of contact for our international VIP and UHNWI guests, ensuring a seamless and welcoming experience while supporting with key administrative tasks.
Your Responsibilities
* Welcome and assist international VIP and UHNWI guests with discretion and professionalism
* Ensure smooth daily reception routines, including call and email handling in English and German
* Manage mail, courier deliveries, and correspondence
* Keep reception, meeting rooms, and kitchen areas organized, clean, and technically prepared
* Assisting with the preparation and service of food and beverages for clients
* Support events and internal functions (e.g., company lunches)
* Coordinate travel, shipments, and concierge services for guests and staff
* Handle key and badge management for multiple buildings
* Perform general administrative duties (invoicing, filing, scanning, document handling)
You are/have
* Minimum 2 years experience in a similar role; hospitality or 4*/5* hotel background preferred
* Excellent written and spoken English and German (at least C1); other languages are an asset
* Strong interpersonal and customer service skills with discretion and attention to detail
* A flexible, responsible, and friendly host personality who thrives under pressure
* Demonstrating strong teamwork and collaboration skills
* Proficiency in MS Office and MS Teams
* Eligibility to work in Switzerland
What we offer
This role provides a unique opportunity to be part of an international, high-end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change.
Contact Information
If you are inspired by our vision and would like to contribute to a world-class standard of care, we would be delighted to receive your application in English, including your CV, letter of motivation, salary expectations, and earliest possible start date.
About us
At The Kusnacht Practice, we are passionate about helping clients make sustainable life changes. The Kusnacht Practice is renowned for its absolute, dedicated attention and precision, honesty and transparency in a warm and empathetic environment for all. We are a young, dynamic, rapidly growing business that is highly adaptable and constantly evolving. A career at The Kusnacht Practice means challenging yourself to always see opportunities, think bigger, and go the extra mile in caring for our clients and our team.