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Diese Position untersteht:
SRU Manager, Medium Voltage AC Drives
Your role and responsibilities
In this role, you will have the opportunity to lead local operations with accountability for day-to-day execution, exceeding customer expectations through efficientoperational performance. Each day, you will drive lean and faultless operations across the extended value chain, optimizing cost and ensuringcustomer satisfaction. You will also showcase your expertise by creating, implementing, and reviewing the operations strategy for the designated area, based on the global strategy.
The work model for the role is: hybrid #LI-hybrid.
This role is contributing to the global Medium Voltage Drives business of the division Motion Services and is based in Switzerland. Main stakeholders are Local Services Units, ABB Process Industries, and direct customers as well as Motion System Drives and additional value providers.
You will be mainly accountable for:
* The Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted. • Driving strategic alignment by defining and executing operations strategies that support broader business goals, ensuring resilient structures and active contribution to overall service development.
* Ensuringcustomer satisfactionandcontinuous improvementby fostering acustomer-focused culture, optimizing business processes, and deliveringservice excellenceand profitability.
* Building high-performing teams and a culture of safety and integrity throughtalent development,organizational effectiveness, competence assessments, and strict adherence to HSE and compliance standards.
* Managing end-to-end operations and risks by overseeing the full value chain, achieving KPIs such as Complete and On-Time Delivery, ensuringbudget adherence, optimizing supply andcapacity planning, and deploying quality andrisk managementsystems.
Qualifications for the role
* You hold a Bachelor’s or Master’s degree in Engineering,Operations Managementor a related field.
* You bring at least 8 years of experience inOperations Management, with a strong focus onprocess optimization,project execution, andquality assurance.
* You are well-versed inOccupational Health and Safety(OHS), ensuring compliance and promoting a safe work environment.
* You have a data-driven mindset, usingdata management toolsto support decision-making andcontinuous improvement.
* You have proven experience of people management in a direct and indirect line and showcase your ability to lead and inspire others effectively.
* You are customer-centric, proactive, and take ownership in delivering high-quality, timely, and value-adding services.
* You communicate fluently in English; knowledge of German or other languages is a strong advantage.
* You hold a valid work permit for Switzerland (or EU/EFTA).
More about us
ABB Motion Services Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably. The Medium Voltage Drive Service Supply Unit focusses specifically on the ABB installed base of MVDs and aim to provide a full suit of services to our customers, from emergency response to service level agreements, and end-of-life upgrade services (to name a few).
The recruiting process is being led by Azra Filan, Talent Partner at ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com.
Wir schätzen Menschen mit unterschiedlichem persönlichen Hintergrund. Könnte das hier Teil Ihre Geschichte werden? Bewerben Sie sich noch heute oder besuchen Sie www.abb.com, um mehr über uns zu erfahren und sich über die Wirkung, die unsere Industrielösungen auf der ganzen Welt haben, zu informieren.
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