5 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
FANUC Switzerland GmbH
Biel/Bienne, CH, 2504
Overview
The Robotics Sales Department has the following main objectives:
* Maintain customer satisfaction through high quality and timely operation support for external customers and all internal business departments.
* Pre- and after sales calculations for margins.
* Secure company assets and maintain the books at an accurate and correct level in line with general laws and company policies.
Scope of Position - Sales Engineer RO (Robotics)
* The sales territory is mainly the French‑speaking part of Switzerland.
* Sell FANUC robotics solutions tailored to the needs of system integrators and end users across various industries.
* Support integrators with technical specifications and assist customers with technical problems.
* Conduct cycle‑time calculations and layout proposals to ensure optimal integration in collaboration with the application team.
* Advise end users on automation potential, ROI, and selection of the right robot models.
* Provide ongoing technical and commercial support during project planning, commissioning, and after‑sales phases in collaboration with application and service teams.
* Offer training and optimization services to ensure long‑term customer satisfaction.
* Build strong relationships through proactive communication, regular follow‑ups, and solution‑oriented service.
* Monitor inventory to support customers.
* Engage in business development within Robot Sales.
* Report to the Sales Leader or Sales Manager and on the business as instructed.
* Increase and promote Robot Sales in CH.
* Act as replacement in the absence of Operations Robotics.
* Perform other tasks as per separate instructions.
Summary of Behavioral Capabilities / Competencies
* Service oriented, sales and customer‑focused.
* Quality‑conscious and committed.
* Good, fluent communication skills in French, English and German (advantageous).
* Strong focus on delivering high quality while working at an expeditious pace.
* Responsive and easy‑going.
* Fully independent, self‑learning, motivated and driven by results.
* Knowledge of ERP system at user level – excellent operator’s knowledge of PC and MS Products.
* Knowledge of logistics and invoicing.
* Interest in FANUC products.
Other tasks are performed according to separate instructions and with the agreement of the reporting manager.
At FANUC, we celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition number: 553
Contract type: Regular
Working time model: Full time
Place of work: Office
#J-18808-Ljbffr