Bühler Group in Cairo, Egypt is looking for a skilled engineer to join our team as Field Service Engineer-Mechanical. This position will be responsible to provide services to the customers during installation of the machines and its entire life cycle.
This is where you'll excel
* Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.
* Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.
* Perform technical assistance, training and other after sales services of the machines.
* Coordinate with internal and external customer technicians during startups or maintenance jobs.
* Build and maintain collaborative relationships with customers.
* Sharing of experience and feedback to other projects and functions.
* Report after sales opportunities at the customer site.
* Compliance with processes, procedures, and tools.
These are the skills you'll need
* Bachelor's degree in engineering or equivalent.
* Higher technical education with further training in Customer Service is an added advantage.
* Minimum 5 years of experience in the similar industry.
* Fluent communication skill in English language.
* Knowledge of Arabic is an advantage.
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