Account Manager
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* We are looking for a professional to manage and administer Inspections and Testing operations for clients, ensuring smooth operations and delivery of exceptional service.
* The successful candidate will collaborate with clients and internal teams to determine inspection planning, establish and maintain strong relationships with clients, and prepare and/or issue reports for both internal and client review.
* This role requires the ability to continuously monitor and evaluate the effectiveness of processes and procedures, suggesting improvements where necessary, and stay updated with industry trends and best practices.
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Responsibilities:
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1. Manage and administer Inspections and Testing operations for clients, ensuring smooth operations and delivery of exceptional service.
2. Collaborate with clients and internal teams to determine inspection planning.
3. Establish and maintain strong relationships with clients, acting as the primary point of contact for all operational queries and concerns.
4. Prepare and/or issue reports for both internal and client review.
5. Undertake billing of customers when required.
6. Continuously monitor and evaluate the effectiveness of processes and procedures, suggesting improvements where necessary.
7. Stay updated with industry trends and best practices.
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Requirements:
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* A university bachelor's degree or sufficient experience in a similar role.
* Demonstrable industry experience preferably within an Agricultural background in a multi-national environment.
* Excellent communication skills in English, Spanish, and French, with other languages being a plus.
* Organised and analytical, commercial savvy, strong negotiation skills, contractual awareness.
* Ability to work under strict time constraints and pressure.
* Comfortable working in a Multi-task environment.
* Interest in technically-oriented business world.
* Comfortable with IT tools (CRM, PPT, Excel…).
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Benefits:
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* Work in a dynamic team integrated in an international company.
* Flexible Working time - We focus on the compatibility of family and career as well as personal work-life balance.
* Home Office options.
* Special social security benefits.
* Complimentary use of myEAP.
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