About the Role
Sub-Regional Lead Central Europe - Real Estate Management Services
We are seeking an exceptional Sub-Regional Lead to spearhead the management of a high-complexity multi-billion-euro Life Sciences account. This role demands a strategic leader capable of orchestrating integrated facilities management across specialized environments including GMP manufacturing facilities, R&D laboratories, cleanrooms and corporate headquarters while ensuring zero business disruption during the transition period.
Location: Zurich (Zug or Schaffhausen). Industry Focus: Life Sciences & Pharmaceutical.
The successful candidate will manage a diverse portfolio spanning multiple countries, coordinate with C-level stakeholders and lead a matrix organization of professionals across various disciplines including hard FM, soft FM, project delivery, compliance and specialized Life Sciences services.
Responsibilities
Strategic Responsibilities
* Lead the operational transition of a Tier 1 Life Sciences client from incumbent provider.
* Orchestrate mobilization across 35 sites in multiple countries across Europe.
* Develop and execute comprehensive operational manuals to safeguard operational readiness.
* Manage transition risks including regulatory compliance, business continuity and stakeholder expectations.
* Coordinate with global JLL teams and client leadership throughout the transition timeline.
Integrated Service Portfolio Management
* Oversee comprehensive FM service delivery including hard FM (HVAC, electrical, plumbing, BAS) and soft FM (cleaning with cleanroom protocols, security, catering, waste management).
* Specialized Services: Calibration, qualification and maintenance of controlled environments (IQ/OQ/PQ).
* Project Services: Minor works, space optimization and lab modifications.
* Compliance Services: Environmental monitoring, documentation management, audit support.
* Workplace Management: Occupancy planning and Workplace Experience Enhancement.
Regulatory & Compliance Excellence
* Ensure 100% compliance with pharmaceutical manufacturing standards (EU GMP, FDA CFR Part 211).
* Maintain controlled environment integrity across cleanrooms and manufacturing areas.
* Coordinate validation activities and maintain change control documentation.
* Interface with regulatory affairs teams and support inspection readiness.
* Implement risk‑based compliance monitoring and continuous improvement programs.
Operational Excellence Requirements
* Advanced Financial Management: Manage complex P&L exceeding €25M annually; drive profitability, budgeting and cost optimization.
* Sophisticated Vendor Ecosystem Management: Curate and manage best‑in‑class vendor network; develop qualification protocols; implement KPIs, SLAs and continuous improvement.
* Technology Integration & Innovation: Leverage IWMS platforms, IoT solutions, digitalization initiatives, MES and LIMS integration, sustainability and ESG reporting.
Leadership & Stakeholder Management
* Matrix Organization Leadership: Lead cross‑functional teams, manage indirect reports across multiple service lines and geographical locations.
* Executive Stakeholder Engagement: Interface with client C‑suite executives, participate in quarterly business reviews, lead crisis management and business continuity planning, coordinate legal and commercial negotiations.
Qualifications
Essential Background
* Minimum 10 years in corporate real estate or facilities management with P&L responsibility > €25M.
* Minimum 5 years managing integrated FM services across multiple countries/regions.
* Proven experience leading complex account transitions or large‑scale mobilizations in regulated industries.
* Successful management of matrix organizations with at least 50 professionals (internal and external).
* Advanced degree in FM/Engineering, Business Administration or related field.
Life Sciences Industry Requirements
* Minimum 3 years direct experience in pharmaceutical, biotech or medical device environments.
* Deep understanding of GMP requirements and pharmaceutical manufacturing operations.
* Experience with cleanroom operations, validation protocols, change control processes.
* Knowledge of regulatory frameworks (EMA, FDA, ICH). Familiarity with laboratory operations and R&D facility management.
Advanced Competencies
* Strategic Leadership: Long‑term planning, organizational transformation.
* Complex Problem Solving in high‑stakes environments.
* Commercial Acumen: Contract structures, risk allocation, value creation.
* Digital Transformation: Technology solution implementation and innovation.
* Cultural Intelligence: Effective operation across diverse cultural contexts.
Language & Mobility Requirements
* Business‑fluent English (C1 level). Additional European languages (German, French, Italian, Dutch) advantageous.
* Willingness to travel 40–50% across European facilities.
* Ability to relocate if required for account optimization.
Success Metrics & KPIs
* Client satisfaction scores > 95% throughout transition period.
* Zero regulatory non‑conformances or audit findings.
* Financial performance within 2% of budget targets.
* Service level achievement > 98% across all disciplines.
* Successful completion of transition milestones within agreed timelines.
* Team engagement and retention rates > 90%.
Equal Opportunity Statement
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. We provide a diverse and inclusive culture where everyone is welcomed, valued and empowered to achieve their full potential.
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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We collect personal information for the purposes of processing in connection with JLL’s recruitment process, keep it secure, and delete it when no longer needed for legitimate business or legal reasons. For more information on how JLL processes your personal data, please view our Candidate Privacy Statement and the full Copy of our Equal Employment Opportunity policy.
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