Account Manager, Retail Business Service, AU VSP
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
As an Account Manager, and part of the RBS-VSP (Retail Business Service - Vendor Success Program) team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail.
RBS-VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager for this role is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking.
You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.
Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. You will be expected to work on transactional but business critical activities and have a hands-on approach.
Key job responsibilities
Manage vendor relationships, negotiate contracts and execute pricing strategies.
Identify new opportunities across a large number of brands, develop and execute project plans.
Success will be measured by the performance of your task and deliverables on input metrics.
BASIC QUALIFICATIONS
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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