Tasks
Taurus is looking for a technical Solutions Architect.
Being a hands‑on technical architect part of the global Solutions Engineering team you will be the bridge between our engineering teams and our clients technical (i.e. IT system administration, database engineering, devops) teams.
You will work closely with customers and partners to provide creative solutions, successfully deliver implementations and offer resilient and high‑quality services.
You have a driven work ethic, strong communication skills and a track record for providing high customer satisfaction. You will define requirements, brainstorm solutions, develop roadmaps, improve systems architecture and design features with teams across our client’s organization from IT and business stakeholders to non‑technical end‑users.
You will be responsible for the following activities:
* Deliver a variety of technology services to our customers. The service needs will vary by client and will include every aspect of our product offering lifecycle including hands‑on technical deployments, configurations, knowledge transfer, software upgrades, maintenance, and deprecation.
* Leading the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments.
* Deliver advanced (hands‑on technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments.
* Maintain and support overall relationships with customers; this includes increasing adoption and ensuring retention and satisfaction.
* Establish trusted relationships with each customer as a strategic advisor and support the continued value of our products and services.
* Work with customers to continuously improve Tauruss offering and learn customers needs and requirements.
* Advocate customer needs/issues across Taurus.
* Ensure the knowledge transfer on all aspects of Taurus products to partners and customers.
* Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post‑sales.
* Organize and improve technical and user documentation for customers.
Requirements
* 8 years of hands‑on technical experience in integrating products (using/debugging APIs, Kubernetes deployments, network issues, etc.) in complex environments and organizations – financial services a plus.
* Proven experience as a technical Solutions Architect, Solutions Engineer, Pre‑Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention.
* Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management.
* Proven experience in various DevOps build and testing processes, releases management, products lifecycle management.
* Strong knowledge of modern DevOps tooling (Linux, Kubernetes, OpenShift, Docker, Ansible, Terraform, Python, YAML, Shell).
* Ability to deploy both simple and complex solutions and integrate them into already existing production environments.
* Knowledge/experience in database management (SQL) and software development preferably in Go, Java or Python.
* Impeccable written and verbal communication skills.
* Eager to learn, highly focused on the target team, results‑oriented.
* Willing to travel regularly to visit customers.
Benefits
* An opportunity to work at the intersection of digital assets and finance.
* A skilled and experienced team including world‑renowned experts.
* A fast‑paced learning environment, entrepreneurial spirit and team spirit.
* A great moment to join as the company grows and expands.
* State‑of‑the‑art technology and IT infrastructure.
* Hybrid remote work and flexible working hours.
As the company evolves in a dynamic and innovative environment its DNA is based on merit. As such there will be significant growth opportunities for candidates with an open and can‑do mindset. We are an equal opportunity employer.
Key Skills
Organizational Management, Presentation Skills, Agile, SAFe, AWS, Solution Architecture, Conflict Management, Data Management, Scrum, Team Management, Pre‑sales, Management Consulting
Employment Type : Employee
Experience : years
Vacancy : 1
Note
We will not consider applications via agencies.
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