User Experience Researcher
About the Role: At CXSD, you will join an international group of over 50 researchers and designers dedicated to bringing the voice of customers to the core of decisions by designing and enabling a seamless patient-centric experience across a portfolio of products and services. You will be part of a motivated team whose mission is to scale up the usability testing practice within the company, automate processes around usability testing as a formative evaluation method, identify key partners, and train and evangelize usability testing methods.
Key Responsibilities:
* Lead and document various usability tests using methodologies such as A/B testing, unmoderated usability tests, and VR concept testing.
* Ensure usability testing is performed with the right tools, processes, and quality.
* Collaborate with different project teams to contribute to their usability studies.
* Translate UX research insights, user needs, business requirements, and technical requirements into efficient User Experiences.
* Provide guidance and mentorship to junior designers.
* Advocate for accessibility, quality, and usability for end-users.
* Support team members on the usability testing process and methods.
Qualifications:
* BSc in Science, Industrial Engineering, Psychology, Human Factors Engineering, or a related technical field.
* Minimum of 4 years of experience in a similar role.
* Experience with formative evaluation methods, including usability testing.
* Experience collecting and analyzing physiological and behavioral data.
* Excellent presentation skills and ability to communicate effectively.
* Knowledgeable about tools or platforms to automate usability testing.
General Information:
* Latest Start Date: 01.04.2025
* Planned duration: 1 year (extension possible)
* Remote/Home Office: Max. 3 days a week
* Travel: Less than 10%
* Team: Approximately 50 members
* Working hours: Standard
Nice to Haves:
* Experience in planning, executing, and documenting usability studies in the medical field.
* Knowledge of managing testing participant databases.
* Proficiency in other languages.
PLEASE NOTE:
* Due to the high volume of applications only shortlisted candidates will be contacted.
* Candidates must have the right to work in CH (B permit or EU citizenship).
* This is a contract to perm opportunity.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Design, Research, and Administrative
Industries
Business Consulting and Services and Medical Equipment Manufacturing
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