We are currently looking for an Account Manager to join our client team in Zurich.
Your main role : connecting people
Purpose of the role
To build strong human and professional bridges between exceptional interior design brands and industry players in Switzerland, by providing strategic, personalized and seamless support throughout the client journey.
The Account Manager is the essential link between brands and clients : cultivating lasting relationships, identifying and developing opportunities, and passionately representing the aesthetic of beauty to deliver a smooth and unforgettable customer experience.
Key responsibilities
As an Account Manager, you will play a key role in the development and loyalty of our professional customer base. Your main duties will include :
* Managing multiple projects simultaneously, ensuring smooth information flow and efficient organization.
* Being flexible and available to respond to unforeseen needs and specific client expectations.
* Monitoring project budgets and coordinating communication with external partners.
* Identifying and developing new business opportunities, building long-term relationships with potential clients.
* Working closely with the team to help define and implement growth strategies.
* Organizing and leading regular client meetings to understand their needs and provide tailored, proactive solutions.
Who is our client ?
Showroom77 provides a privileged link between prestigious players in the world of decoration and their clients throughout Switzerland, backed by long-standing industry expertise.
As an exclusive B2B agent, their mission is to promote suppliers’ collections to interior design professionals passionate about fabrics, wallpapers, lighting, rugs, and furniture.
To best represent brands, they operate through two showrooms, in Geneva and Zurich, each serving as an essential resource for professionals in the field.
Customer service is our top priority.
They offer personalized, dynamic support so that every client feels guided by a competent and attentive team member.
We are looking for someone who is :
* Organized, proactive, and capable of anticipating needs and handling priorities with efficiency.
* Comfortable in a fast-paced and ever-changing environment.
* A strong team player with excellent collaboration skills.
* A skilled communicator, both written and verbal.
* Aesthetic-minded and passionate about interior design, with a keen eye for detail.
Technical skills & requirements
* Fluent in German and English; French is a strong asset.
* Valid driver’s license (professional travel required).
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
* You will also benefit from professional training opportunities to continuously grow and contribute to our organization’s evolution.
* Lastly, we offer an exceptional work environment supported by experienced and caring colleagues.
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