As In Room Dining Host, I will assume full responsibility for the efficient operation in the following:
Ensure that all guests are greeted courteously and attentively.
Answer outlet telephone courteously and efficiently as specified in department standards.
Take order from any food & beverage outlet menus.
Work with an empathetic attitude.
Ensure the prompt and efficient service required by standards.
Ensure all mis-en-place for service is correctly prepared prior to delivering.
Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
Have good knowledge of all F&B outlets opening hours.
Recommend and promote items as directed by supervisor.
Knowledge on menu prices and suggesting upselling when necessary.
Ensure all equipment of the department is kept clean and in good working condition.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of In Room Dining Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
Fluent in English; I understand that additional languages are preferred.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Fluent in English and French
* EU passport or valid Swiss work authorization required
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