Lead the planning, allocation, and optimisation of creative resources across a multi-disciplinary creative team, ensuring smooth delivery of projects, clear prioritisation, and effective collaboration between Creative, Client Services, and external partners.
Responsibilities
* Plan, schedule, and manage workloads for a creative team of 30+ profiles (Art Directors, Creative Strategists, Copywriters)
* Act as the main point of contact between Creative teams and Client Services for resource planning and prioritisation
* Scope and process booking requests, validate against project scope and remaining work, and update schedules accordingly
* Manage priorities, arbitration, and communication when conflicts arise
* Anticipate upcoming needs in close collaboration with Client Services
* Build and maintain workload plans by business unit to prevent overload and delivery risks
* Organise, structure, and continuously improve creative and traffic processes
* Manage the freelancer and partner pool, including sourcing, cost negotiation, contracts, and invoicing
* Maintain strong operational oversight through availability, proactive communication, and deep understanding of team capabilities
Requirements
* Minimum 5 years of experience in a communication or advertising agency in a Creative Traffic, Resource Management, or equivalent planning role
* Strong understanding of agency environments, creative workflows, and the roles within creative teams
* Proven ability to prioritise, plan, and propose pragmatic solutions under deadline pressure
* Analytical mindset with the ability to simplify complex situations into clear, usable workflows
* Excellent communication and interpersonal skills, able to collaborate effectively with Creative Directors, Account teams, and creatives
* Strong team management approach with a collaborative and solution-oriented mindset
* Professional proficiency in English and native or fluent French
Benefits
* Join a fast-paced creative environment where structure, clarity, and collaboration directly impact creative quality and delivery
* Play a central role in shaping how creative work is planned, delivered, and scaled
* Work closely with senior creative and client stakeholders in a role with high visibility and operational impact
* Contribute to a culture that values flexibility, trust, and continuous improvement