Job Description
The Account Manager is responsible for managing an array of accounts, achieving account revenue targets, profits and overseeing the work of delivery managers reporting to her/ him /them.
This position is the key driver of company growth, client satisfaction and brand development for Qualitest within its existing clients. It requires frequent interaction with the client’s executives, partners, Qualitest’s Finance, Qualitest Delivery and Qualitest Sales teams.
Responsibilities
* Lead and manage targeted sales campaigns for national and international clients.
* Establish meaningful relationships with clients through specific knowledge of their industry and operations.
* Manage customer relationships and own customer satisfaction of service delivery.
* Identify improvement and optimization opportunities in existing accounts to realize quality, cost, and speed-to-market improvements for our clients.
* Utilize a solution selling methodology to meet business needs with appropriate Qualitest services.
* Develop and maintain a pipeline of new opportunities.
* Manage and author responses to client RFIs and RFPs.
* Attend networking events and conferences to build client relations and community support.
Requirements
* Fifteen years of relevant work experience selling services - preferably services sales to Healthcare industry (primarily in the US but some international is acceptable).
* 5-10 years of experience delivering quality engineering services, preferably in the Healthcare industry.
* Proven track record of annual growth of existing accounts with a partnering and service optimization mindset.
* Possess a cultural understanding of how clients are organized and conduct day-to-day business.
* Bachelor’s degree or higher from an accredited college/university in an appropriate field.
* Must have excellent oral and written presentation skills with a demonstrated ability to facilitate meetings—work with business users who validate project results—and access internal subject matter experts when appropriate.
* Must be able to write SOWs and proposals using the latest proposal generation tools.
* Ability to travel up to 25%.
* Experience routinely updating and navigating industry leading CRM systems including Salesforce.
Benefits
Why QualiTest?
* Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
* Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
* Clear view of your career and progression with the company – Qualitech is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
* Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, enjoy the amenities and games provided from one of our Employee Centers. Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitech will match your contributions accelerating your savings plan.
* Take care of health with enrolment into one of our competitive healthcare benefits. Qualitech will match towards your HSA if you choose to participate.
* Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
* Stay active and get rewarded with our Corporate Wellness Program. We pay your gym membership and give you opportunities to earn additional vacation times for attending the gym!
* Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net‑worth.
* We recognize our employees work via our Qudos platform – you can earn bonuses and spot awards by celebrating your and your peers’ achievements.
* Planning a vacation? Looking for car insurance? Get access to Qualitech Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
* A Competitive pay, the salary range for the role is $160,000 - $170,000.
* If you like what you have read, send us your resume and let’s start talking!
If you like what you have read, send us your resume and let’s start talking!
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
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