Responsibilities
Review and process dealer sales incentive claims in the Customer Relationship Management (CRM) system, ensuring compliance with applicable campaign conditions
Create and post credit notes in the ERP system (SAP)
Handle dealer inquiries, system training and correct claim submission
Monitor and follow up on open incentive cases, ensuring structured documentation of all processes
Contribute to process improvements, prepare internal reports, and support the standardization of workflows
Communication with internal stakeholders (Sales Brands and Fleet, Financial Controlling)
Your Profile
Degree in Business Administration or completed Swiss commercial apprenticeship (KV EFZ)
Professional experience in a similar role is an advantage, ideally within the automotive or financial sector
Knowledge of SAP ERP, Salesforce, and MS Office (especially Excel) is an advantage
Structured, efficient, and independent working style
Strong analytical and numerical skills with a high affinity for data
Sense of responsibility, accuracy, and accountability
Team-oriented and service-minded personality
Fluent in German and/or French (Business negotiation level - spoken and written); English language skills are a plus
Fluent in German and/or French (Business negotiation level - spoken and written); English language skills are a plus