Lastminute.com is looking for an Implementation Specialist – Customer Service in Chiasso, Switzerland. This is a full-time position where you will lead the rollout of new tools and processes across Customer Service Operations. Candidates should possess strong project management and stakeholder management skills, with experience in process automation and an analytical mindset. You will work in a collaborative, hybrid environment aimed at improving operational efficiency for millions of holidaymakers. Benefits include a flexible working model and personal development opportunities.
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