Associate Inside Sales Representative page is loaded## Associate Inside Sales Representativelocations: Basel, Switzerlandtime type: Full timeposted on: Posted Todayjob requisition id: R4034The Gogo **Associate** **Inside Sales Representative** will provide direct support to Sales Managers in the ongoing development of existing and prospective customers within the Business Aviation Market and to ensure that the department is able to meet its goal and objectives.Inside Sales Representatives develop and maintain customer accounts, implement sales strategies, present new concepts, and ensure optimal sales service.Then come onboard the Gogo Sales - Operations Team!* Respond to Inside Sales emails including some emails going to external sales distribution list* Prefill Customer Service Agreements (CSA’s) and check for accuracy* Create data reports and analyze data usage across different services and generate reports for RSMs* Assist with customer emails to initiate rate plan changes* Gather technical information needed to activate SD services* Follow up on deactivations and with new aircraft owners* Manage Satcom iTunes account and App gifting to customers and new employees* Support RSMs at customer events such as trade shows, conferences, or other industry events* Collaborate with the team on sales proposals* Train new RSMs on internal systems such as Ops and CRM and Plane Simple* Oversee FlightDeck Freedom (FDF) portal for customers and web portal for dealers and OEMs* Identify and research potential leads through various online and offline channels* Initiate contact with potential customers via phone, email, social media, and other outbound communication methods* Make SDR calls, create pricing sheets and SDR orders* Manage dealer agreements**Qualifications*** Bachelor’s degree in **Business Administration** or equivalent work experience* 0-2 years of proven **Sales** experience in an **Aerospace** environment* **Must be able to travel up to 20% of the time to customer events, trade shows, conferences, etc.*** **Some hours outside of normal business hours and some weekend hours required*** **Must already be eligible to live and work in Switzerland and be located near Basel****Required Skills, Talents, & Experience*** Ability to learn company processes, instructions and export compliance* Drive to obtain product knowledge of specific market segment* Strong planning, organizational, analytical, interpersonal, oral and written communication skills* Willingness to build strong negotiation, conflict resolution and customer service skills* Proficient in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook**Additional Information****Base Pay**:Based on experience and responsibilities.**Target Annual Short-Term Incentive**:Commission Plan**Eligible for Incentive Stock Program**:Yes**Benefits**:Gogo offers competitive benefits that can fit each employee’s needs. Visit the Careers page on our website for more information at .--- --- ---Gogo is committed to equal opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.Gogo is the only multi-orbit, multi-band in-flight connectivity provider offering connectivity technology purpose-built for business and military/government aviation.Our industry-leading product portfolio offers best-in-class solutions for all aircraft types, from small to large and heavy jets and beyond. The Gogo offering uniquely incorporates Air-to-Ground systems with high-speed satellite networks, to deliver consistent, global tip-to-tail connectivity through a sophisticated suite of software, hardware, and advanced infrastructure supported by a 24/7/365 in person customer support team. Gogo consistently strives to set new standards for reliability, security and innovation and is shaping the future of inflight aviation to make it easier for every customer to stay connected beyond all expectations. #J-18808-Ljbffr