Portfolio and Operations Change Manager
m/f/d, Basel-Stadt
We are seeking an experienced Change Management Lead to drive the adoption and implementation of five top-priority operational initiatives. This role is critical in transitioning the CoE from fragmented, manual legacy processes to a unified, scalable "One Source of Truth" model.
Your responsibilities:
* CPL (Contracts, Procurement & Licensing): Transitioning to a centralized project intake tool and standardized contract workflows.
* TRU (Transparency of Resource Utilisation): Implementing new CoE time reporting and financial WBS strategy.
* L&D (Compliance & Learning Management): Deploying a global CoE training matrix and automated system-based training.
* FinOps(Cloud Management): Establishing integrated cloud governance and unified financial frameworks.
* DOG (Deployment of Operational Guidelines): Launching a centralized "Policy Hub" for all CS CoE policies.
* Change Strategy & Planning: Create tailored change management roadmaps for each of the five initiatives, ensuring alignment with the broader P&O Operations vision.
* Communication Material Development: Design and produce high-impact
communication materials, including executive read-outs, global announcements, and process Hub content.
* Stakeholder Coordination: Navigate complex stakeholder dynamics across the CS COE and build consensus and ensure regional readiness for global standards.
* Training & Adoption Support: Partner with the L&D and DOG leads to ensure end-user training and operational guidelines are effectively deployed and understood.
* KPI Tracking: Refine and track success metrics related to user adoption and process standardization to demonstrate measurable impact.
Your background:
* Bachelor's degree or more advanced training; specialized certification in Change Management (e.g., CCMP, Prosci) or Project Management (PMP, Agile) is highly preferred.
* 3-5 years of experience in Healthcare Life Sciences (HCLS). Proven track record of managing change for large-scale operational transformations.
* Communication Specialist: Exceptional ability to translate complex operational
changes into clear, actionable, and persuasive materials for diverse audiences.
* Strategic Execution: A strategic thinker who can move between high-level strategy and the tactical creation of change assets.
* Agility: Comfortable working in a dynamic environment and managing multiple,
simultaneous workstreams with precision.
Sounds like a great job?
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