Duties and Responsibilities
Monitor daily arrivals according to the occupancy report in coordination with the Housekeeping Supervisor.
Assist guests with special needs and requirements.
Stock the supply wheel trolley with required room supplies for the shift.
Replace supplies in the rooms, such as stationary folders, guest supplies, compendium, hotel brochures, and information regarding hotel services and facilities.
Remove furniture, curtains, and other fixtures requiring repair, replacement, spotting, waxing, or cleaning.
Change bed linen with clean sheets and pillowcases as per resort policy.
Care for all details, style, and overall appearance of all areas.
Apply, use, and maintain equipment with care and responsibility.
Provide turn-down service according to service standards, including re-stocking the minibar.
Uphold Six Senses guidelines and standards of service and operation, exceeding performance benchmarks.
Strictly adhere to LQA standards and guest comments.
Qualifications
High school diploma or equivalent, with at least 2 years of experience in a similar hotel operational setting. A hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Familiarity with hotel systems such as POS, PMS, and CRM platforms.
Good understanding of scheduling work, cleaning procedures, chemicals, and surfaces.
#J-18808-Ljbffr