Within the Retail Digital Transformation Team, the internship provides a unique opportunity to gain a broad vision of the full e-commerce spectrum within the Retail Team, from content to technical enhancements and data-driven optimization.
You will report directly to the Ecommerce & Retail Digital Transformation Manager, while working closely with all members of the team – the Digital Project Manager, the System Specialist, and the Webmaster – supporting them in their respective missions.
HOW WILL YOU MAKE AN IMPACT ?
Website Operations & Content :
* Support the Webmaster in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging.
* Collaborate with internal stakeholders to guarantee on-time content and activations delivery.
* Manage engraving requests and consolidate feedback from markets.
* Contribute to catalog maintenance and the launch of new products.
Performance Analysis & Reporting :
* Assist the team in monthly performance reporting, delivering clear insights and actionable recommendations.
* Conduct post-launch evaluations of new features.
* Support SEO monitoring and reporting: traffic visibility, keyword tracking, competitive analysis, and technical checks.
Conversion Rate Optimization (CRO) :
- Provide monthly insights on services such as webchat and onsite search, supporting the implementation of improvements.
- Contribute to the A/B testing roadmap: set up tests in AB Tasty, analyze results, and deliver recommendations.
The role may involve ad-hoc tasks and responsibilities within the broader retail function.
WHAT ABOUT YOU ?
* You are looking for an internship as part of your studies (Master) starting in october 2025 and you have a first experience in e-commerce. Exposure in the luxury industry, fine watchmaking knowledge is a plus.
* You have a solid mastery of GA4, ContentSquare, AB Tasty, Semrush and Looker Studio.
* You are fluent in English and French, another language is an advantage.
* You are known for your strong analytical mindset with the ability to transform data into actionable recommendations. And you are proactive, detail-oriented, curious and solution-driven.
WHY JOINING US?
You are our best asset. By joining Jaeger-LeCoultre, a whole world of opportunities will open to you! Transmission of knowledge is the very soul of what we do: you will access a customized training program. In our Swiss offices we will satisfy your wish for well-being and balance, thanks to a stimulating workplace, possibility to work remotely, flexible working hours, sustainable mobility contributions, on-site services and time to volunteer. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program « Make Our Time Better ».
Join us! Drive your own career with Jaeger-LeCoultre!