On behalf of my client, a logistics transport company in the Bussigny region, I am actively looking for a Customer Service / Freight employee. Requirements:- CFC in business administration or equivalent- Swiss or C or B permit- Confirmed experience in a transport or logistics company- Minimum B2 level in English, B1 level in German- Dynamic, proactive, and solution-oriented- Excellent client relationship skills and ease in oral and written communication- Ability to manage priorities and unforeseen events- Stress resistance, perseverance, and team spirit- Business acumen and ability to find tailored solutions for clients- Ensure daily follow-up of agency clients (businesses and individuals)- Organize and coordinate express and charter transports- Monitor shipments and manage transport-related unforeseen events- Analyze and control import and export transport documents- Guarantee quality customer service and care for the clientele- Collaborate with different partners and logistics- Manage priorities and find quick solutions to urgent mattersLocation: Maximum 20 minutes from Lausanne jid24fd2efaen jit0312aen jpiy26aen