DYN Group, the digital fiduciary of Romandy, is looking for a back office manager ( %) DYN Group, the digital fiduciary of Romandy, is a young, dynamic, and passionate team based in Lausanne. We support SMEs in the fields of finance, industry, commerce, and our mission is to simplify the lives of entrepreneurs thanks to high-quality services in accounting, taxation, and management—aiming to effectively respond to our strong growth and the demands of our clients. We are looking for our site in Echichens at DYN Assure: A back office manager ( %) Your mission: You will manage files in the fields of insurance (people, property, and business and private). You will advise our clients by phone and develop active communication with various internal and external stakeholders, promoting shared information and smooth exchanges. You will optimize work by effectively prioritizing files according to their urgency and complexity, in order to meet processing deadlines, manage peak activity periods, and guarantee a quality level. Profile: Commercial employee certificate (CFC) A few years of professional experience in the field of insurance Technical knowledge in the area of claims Holding an AFA (insurance) is a significant advantage French language skills with knowledge of English, German is a plus Motivated, open, and flexible, you enjoy taking responsibility and work reliably and accurately even under pressure. Offer: A digitalized, stimulating, and well-located working environment A flexible schedule: 40 hours/week annualized, adaptable hours, remote work possible Opportunities for professional development: internal/external, support for skill enhancement A HR policy focused on well-being, with solid social conditions and a jid3fd1492aen jit0311aen jpiy26aen