* Location: Geneva, Switzerland (Hybrid: 3 days onsite, 2 days remote)
* Type: Permanent, Full-Time
* Start Date: Immediate
* Language: French – Advanced and English Advanced.
Job Description:
Technical Business Analyst-Strong CRM Experience required (Banking Domain)
* Minimum of 7 years of experience as a Business Analyst in the banking sector.
* Excellent knowledge of wealth management, investment strategies, and financial products.
* Strong recent expertise in CRM Implementation/Integration activities must have.
* Dynamic and proactive in completing assigned tasks, demonstrating responsiveness and adaptability to change.
* Ability to work closely with team members to achieve common goals.
* Strong analytical and conceptual thinking skills, with a knack for problem-solving.
* Autonomy and ability to independently analyze data from various systems.
* Excellent organizational skills, resilience under stress, and ability to manage priorities effectively.
* Proficient in SQL query languages and tools for accessing databases.
* Knowledge and experience with Agile methodology (Scrum).
* Familiarity with APIs, including the use of JSON, XML, Postman, and Swagger.
* Higher education in Computer Science (University, HES, Federal Diploma, EPF) or equivalent qualifications.
Responsibilities
* Participate in gathering and analyzing client requirements, and write detailed functional specifications needed for our development center.
* Support and assist the IT teams based in Geneva during various cycles.
* Ensure the proper integration of the solutions under your responsibility into the bank's overall information system by conducting FATs/integration tests.
* Support and coordinate testing phases with end users.
* Provide level 3 support in case of production incidents.
Job Types: 100%, Permanent
Work Location: In person