ATM Operations Coordinator - Financial Technology Solutions & Payments
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Euronet seeks to employ a proactive ATM Operations Coordinator to support and oversee the operations activities of our ATM network throughout Switzerland.
The successful candidate will join the Zurich team and be part of the Global Operations organization.
KEY RESPONSIBILITIES:
* Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.
* Monitor ATM operations, ensure quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
* Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
* Manage ATM inventory, track site status, analyze network performance, and suggest improvements, maintaining KPIs and reports for internal and client use.
* Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.
REQUIREMENTS
* Bachelor's degree in engineering, Supply Chain Management, or IT orientation.
* 5+ years of experience in Operations, Logistics, or IT functions. Experience within financial services or banking is a plus.
* Flexibility to travel across Switzerland as needed.
* Proficiency in Microsoft Office tools.
* Fluency in German and English, both verbal and written. Knowledge of French or Italian is a plus.
* Legal eligibility to work in the EU on a full-time basis without sponsorship.
COMPETENCIES:
* Initiative-taking, ability to work independently or in a team, quick learner.
* Ability to meet tight deadlines, deliver quality work.
* Strong interpersonal, verbal, and written communication skills.
* Structured work approach, problem-solving, and analytical skills.
* Ability to work in a dynamic, international environment.
* Opportunities for career growth within a leading multinational organization.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Supply Chain
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