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ART Computer is the only Apple Premium Reseller in French speaking Switzerland since 1992. Our B2B team and our stores in Zürich, Geneva, Lausanne, Lugano, Martigny and Fribourg, allow us to be the leader since many years in Apple technologies for enterprise and education. For our IT team, we are looking for a Junior Systems and Network Engineer.
About you
As a representative of ART Computer to our B2B, B2C and Education customers, you will be an ambassador of the brand.
Passionate about IT and technology in general, you like to be part of a team, participate in the growth of the Engineering department, and have good knowledge of our products and services. You know how to design and implement solutions in the Apple ecosystem to help our customers in their Digital Transformation. Your excellent knowledge of network and security solutions allows you to advise and refer our clients to the most appropriate solutions for their infrastructure.
You build interest around Apple products and the ecosystem by creating a premium usage experience, effectively communicating your knowledge and passion. Your mission is to accompany our customers with care, interest, and dedication in implementing their projects.
Tasks
1. Analyze customer needs and design projects for successful digital transformation;
2. Install, configure, and maintain the network infrastructure of our customers;
3. Implement and maintain servers and device management solutions (MDM);
4. Deploy computers and mobile devices (iOS, macOS, etc.);
5. Manage our customers’ infrastructures remotely and on-site;
6. Design and deliver tailored training sessions;
7. Write internal documentation and provide technical documents to customers;
Requirements
1. German as mother tongue
2. Fluency in English (written and spoken)
3. Ability to obtain a Swiss work permit (Swiss or EU resident)
4. Two to five years of relevant experience
5. Excellent knowledge of macOS and iOS
6. Expertise in business infrastructures (network technologies and concepts)
7. Good knowledge of MDM solutions (Jamf, FileWave, Meraki Systems Manager, etc.)
8. Knowledge of other technologies (VoIP, Azure, Office365, etc.) is a plus
9. Commitment to providing high-quality work and premium service
10. Serious, organized, and autonomous
11. Curious and eager to learn about the Apple ecosystem daily
Benefits
1. A pleasant working environment within a young and dynamic company;
2. Top-quality tools (MacBook Pro, iPhone, iPad);
3. Opportunities for certifications and training;
4. Company car provided;
5. Growth within a Swiss SMB.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Professional Services
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