PPosition Overview /p pThe Lead Health Systems Integrations Manager supports O-US healthcare organizations in integrating their electronic health and medical records (EMR/HER) systems with Abbott Cancer Diagnostics platforms and workflows. Working directly with hospitals, laboratories, and healthcare IT teams, this role helps establish clinical workflows, streamline data exchange, and support operational goals. /ppThe holder of the role as a key liaison between external healthcare partners and internal Abbott Cancer Diagnostics teams, exchanging on initial implementation topics with customers while also while translating customer systems, workflows, and implementation needs for internal stakeholders. In doing so, the Lead Health Systems Integrations Manager partners closely with colleagues from across Abbott IT Product and Engineering teams as well as Laboratory Operations, Medical Affairs, and Commercial to deliver customer integration initiatives and support ongoing relationship management. /ppThe Lead Health Systems Integrations Manager applies their experience with healthcare technology systems (e.g. Dedalus, Cerner, Epic etc.) and knowledge of the healthcare sector to ensure right-sized and customer-centric solutions, all while maintaining compliance with functional and company policies and protocols. /ppbEssential Duties /b /ppInclude, but are not limited to, the following: /pliServe as a primary point of contact for healthcare organizations and technology partners, helping identify, promote, and support digital health (EMR/HER) integration opportunities and initiatives. /liliPartner with account managers, commercial, and marketing teams as a technical subject matter resource in the application and implementation of digital health initiatives. /liliWork with our customers (healthcare provider IT, informatics, and operational teams) to support connections between customer systems and Abbott Cancer Diagnostics platforms. /liliLead discussions with customers regarding integration capabilities, workflows, technical requirements, and implementation planning. /liliRepresent the voice of the customer and help internal teams gain understanding of customer technical environments, operational workflows, and integration needs. /liliSupport onboarding and relationship management activities involving Epic, Cerner, Dedalus, and other healthcare technology platforms. /liliProvide guidance on healthcare data exchange and integration approaches, including HL7, FHIR, APIs, and laboratory orders/results workflows in the context of the customer. /liliCoordinate cross-functional internal teams to support customer implementations. /liliIdentify opportunities to improve workflows, simplify connectivity, and enhance customer experience. /liliAssist with troubleshooting, issue resolution, and coordination during implementation and post-implementation activities. /liliBuild and maintain strong relationships with external healthcare IT leaders, informatics teams, laboratory leadership, and operational stakeholders. /liliSupport creation of customer-facing materials, workflow documentation, and other guidance resources. /liliStay informed on healthcare technology trends, EMR capabilities, and evolving integration approaches within the healthcare, diagnostics, life sciences, and health informatics sectors. /liliDeliver regular updates to IT and business leadership as well as other internal stakeholders regarding customer integration activities and strategic opportunities. /liliUphold company mission and values of accountability, innovation, integrity, quality, and teamwork. /liliSupport and comply with the company's Quality Management System policies and procedures. /liliAbility to spend 30% of working time away from work location (including overnight/weekend travel). /lipbMinimum Qualifications /b /pliFluency in the English language (C1 level or above per CEFR framework) and ability to communicate in English on technical topics. /liliBachelor’s degree in healthcare, information technology, health informatics, or related field. /lili8 years of relevant experience as outlined in the essential duties. /lili4 years of experience in healthcare technology, digital health, health informatics, or related roles. /liliWorking knowledge of Cerner and/or Epic EHR systems. /liliFamiliarity with healthcare integration standards such as HL7, FHIR, APIs, and laboratory workflows. /liliSignificant demonstrable experience working with healthcare organizations, hospital IT teams, laboratories, or healthcare technology vendors. /liliWorking knowledge of privacy regulations (e.g. GDPR, APPI, PIPEDA) and health data regulations (e.g. HITECH, HDS) in the context of digital health services. /liliDemonstrated ability to manage complex customer relationships and coordinate multiple stakeholders. /liliAbility to communicate effectively with both technical and non-technical audiences. /liliStrong organizational, problem-solving, and cross-functional collaboration skills. /liliAuthorization to work in Switzerland without visa sponsorship. /lipbPreferred Qualifications /b /pliExperience supporting EMR/EHR integrations or similar healthcare technology implementations. /liliFamiliarity with additional EHR platforms such as Dedalus, Meditech, or Athenahealth. /liliUnderstanding of laboratory workflows and healthcare operational processes. /liliFamiliarity with the forthcoming European Health Data Space (EHDS) and broader healthcare interoperability, data exchange, and regulatory initiatives across healthcare globally. /liliExperience in working in a global company with business users located across multiple time zones. /liliExperience in molecular biology, genomics, translational science, and/or personalized medicine. /liliSuperior technical communication skills. /liliKnowledge of other European languages (French, German, Italian, Polish, Spanish) and/or Japanese. /li#LI-BP1pOur success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. /p