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Ecommerce operations intern

Le Châble
Praktikum
Faction Skis aka The Faction Collective
Inserat online seit: 10 Juni
Beschreibung

Ph3The Company /h3pFull Stack Supply Co (FSSC) is a multi‑brand group building a new era of outdoor sporting equipment brands that put people and the planet first. Independent brands Faction Skis, United Shapes, and phaenom footwear share a commitment to catalyze the outdoor industry through award‑winning product design and forward‑thinking omnichannel distribution brought to life by expert teams in Europe, North America, and Asia sharing decades of experience. The group engages a global fanbase through in-house film productions and partners with other impact‑driven organizations such as 1% for the Planet and Protect Our Winters. The group is committed to incorporating sustainable practices across the business, inspiring activism and driving positive environmental and social change, using each independent brand as a platform to catalyze a more inclusive, equitable, and regenerative future for all. /ph3The Role /h3pBased in Le Chable, Valais, CH | Full time (100%) | From 1 Jul. 2026 until 30 Apr. 2027 /ppWe're looking for an eCommerce Operations Intern to join our DTC team and support the day‑to‑day execution of our eCommerce business across multiple brands and markets. /ppThis is a hands‑on internship for someone who is organised, detail-oriented and interested in hour an eCommerce business runs day to day. /ppWith the support of your manager and the wider eCommerce team, you will help keep our websites accurate, up to date and ready for key launches, campaigns and commercial moments. You will support product setup, site updates, merchandising implementation, QA checks, localisation, reporting and general eCommerce operations. /ppThis role suits someone early in their career who wants to learn about digital commerce, site operations, merchandising and DTC execution in a fast-moving outdoor sports business. /ph3Site operations and product setup /h3ulliSupport the day‑to‑day running of our eCommerce sites across brands and markets /liliHelp with product setup, page updates, collection maintenance, catalogue structure and general back‑end site administration. You'll help keep our sites clear, accurate and operationally ready /li /ulh3Digital merchandising /h3ulliAssist with digital merchandising updates in line with priorities set by the eCommerce team /liliSupport product launches, campaign pages, promotional setup, homepage updates, collection visibility and key seasonal moments /liliHelp ensure the right products, messages and campaign assets are reflected correctly on site /li /ulh3QA And Customer Experience Checks /h3ulliCarry out QA checks on product pages, site updates, campaign changes, promotional mechanics and customer‑facing journeys /liliTest updates before launch, check for errors or inconsistencies and flag issues clearly to the wider team /liliHelp make sure the customer experience is smooth across devices, markets and site journeys /li /ulh3Localisation and content coordination /h3ulliSupport translation and localisation updates across markets and languages /liliHelp ensure localised content, pricing, promotions and customer‑facing information are correctly reflected across different territories /li /ulh3Reporting and operational support /h3ulliSupport routine reports, trackers and operational updates for the eComm team /liliHelp maintain visibility around launches, promotions, site tasks and key execution points /li /ulh3Cross-functional coordination /h3ulliWork closely with the eComm team as well as Marketing, CX and Operations where site updates, launches or customer‑facing changes require alignment /liliSupport a lean, fast‑moving team by helping ensure day‑to‑day execution is accurate, timely and well organised /li /ulh3Requirements /h3pWe're looking for someone who is reliable, curious and careful with detail. /ppYou should bring: /pulliStrong organisation and attention to detail /liliAn interest in eCommerce, digital operations and online merchandising /liliConfidence working with and learning digital tools, especially Shopify, Shopify apps and related eCommerce tools /liliStrong Excel or Google Sheets skills, including pivot tables and lookups /liliFamiliarity with reporting tools such as Looker, or a willingness to learn /liliBasic HTML knowledge is a plus /liliA structured, dependable and proactive way of working /liliGood problem‑spotting skills and the confidence to flag issues clearly /liliThe ability to manage multiple tasks carefully and follow through /liliA collaborative mindset and willingness to work with different teams /liliAwareness of the importance of accuracy across different markets, currencies and languages /liliFluent written and spoken English /li /ulpPrevious internship, part‑time or project experience in eCommerce is a plus, but not essential /ph3Benefits /h3ulliAn energized and dynamic team within a fast‑paced international environment /liliBrands with strong identity and values that resonate with our fans and team members /liliSwiss intern wage - ideal for post‑grad students who want to get a foot in the outdoor sports industry /liliA pair of Faction Skis or a United Shapes snowboard + set of clothes to wear and ride with pride /li /ul /p #J-18808-Ljbffr

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