Temporary Mission - 6 Months
Ensure the accurate and timely processing of income payments for all bank accounts while maintaining compliance with regulatory requirements and internal controls. Provide exceptional service to clients and stakeholders, ensuring smooth operations within the income processing function.
Main Responsibilities
Income Processing
* Process income‑related transactions, including dividends, interest payments, and other distributions.
* Ensure accuracy and timeliness in accordance with established procedures and regulations.
Reconciliation and Verification
* Reconcile and verify income transactions, ensuring correct allocation to client accounts.
* Investigate and resolve discrepancies or exceptions.
* Manage market claims and liaise with external brokers and counterparties.
Client Communication
* Address inquiries from Relationship Managers, internal stakeholders, and external parties (e.g., custodians, issuers, agents).
* Provide updates and maintain a high level of professionalism and customer service.
Documentation and Recordkeeping
* Maintain accurate records of income transactions and related documentation.
* Ensure proper documentation for audit and regulatory purposes.
Regulatory Compliance
* Stay informed on relevant regulations, industry practices, and internal policies.
Your Profile
* Languages: French, English
Personal Skills
* Think in "Problem‑Action‑Results" terms
* Be proactive and driven
* Show strong client service ethic
* Maintain quality standards despite schedule pressures
* Highly organized, manage tight deadlines in a high‑risk environment, ability to work under pressure
* Strong analytical skills with an ability to identify problems and propose solutions.
* Express opinions and criticism in a constructive way
* Be a continuous learner
* Adaptability, self‑motivation and teamwork
* Good understanding of the risks inherent to the corporate actions environment and demonstrate good discipline around control and escalation.
* Build lasting client relationships
* Consistently comply with internal & external regulations
Core Competencies
Adherence to the company’s values: Dedication, Conviction, Agility and Responsibility. Compliance with regulations and internal directives.
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