Overview
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 125 MILLION rides to date. We are now looking for a Fleet Specialist Team Lead who will be responsible for leading our team of drivers in Nyon.
Your mission at Voi
As a Team Lead, you manage a team of Fleet Specialists and are responsible for ensuring a high quality of service for our users and cities. You do this by ensuring efficient execution of tasks related to servicing, repairing, transporting and repositioning vehicles as well as swapping batteries when they are depleted. You will divide your time between managerial duties (hiring, training, performance follow-ups of the team) and performing tasks in-field or based on business priorities.
* Make the most out of every vehicle - keep all of our vehicles on the street either available or being ridden by users as many hours of the day as possible
* Organise the shifts and manage the performance of your team as required and take action to improve when expectations are not met
* Ensure a high-quality standard for our vehicles in the field by working with the team to identify damaged vehicles, rebalance wrongly parked vehicles, tidy parking spots and lift vehicles that have fallen over
* Maintain and repair Voi’s fleet of vehicles to extend their lifetime and minimize costs while upholding a high-quality standard
* Assist in receiving, packing and deploying new vehicles arriving at the warehouse or vehicles needing to be sent to another location
* Interview, train and engage required Fleet Specialists to keep the business running all year around, delivering on agreed-upon targets
* Work with your manager and other Team or Site Manager in your city to schedule and plan the work most effectively, including shift planning
* Oversee the work being done by your team to ensure tasks are completed in the most efficient and safe manner
* Be the guardian of our physical assets - vehicles, facilities and operational vehicles alike to extend their lifetime and be as effective as possible
* Foster a collaborative, safe and friendly working environment, while driving best in class performance
* Ensure the team adheres to defined Health & Safety procedures set out by Voi in all the tasks performed as part of their work
* Be a role model when performing tasks such as repairs and in-field management
What you need to embark
We’re looking for a leader with a strategic mindset who also enjoys working hands-on and experience working with multiple projects and stakeholders in a fast-paced environment. We believe the right person has:
* 2+ years of previous work experience
* Experience managing a team of people
* A driver's license
* General understanding of digital work tools (MS-Office, G-Suite)
* You speak English and French fluently
* You have a positive attitude and take ownership of your work
* Promote team collaboration
* Able to work Monday to Friday
* 6 months contract
Why Voi?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow professionally and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
* Join Europe's #1 micromobility company
* Get “skin in the game” through our employee options program and play a crucial part in maximising VOI’s global revenue
* Have a direct impact on our continued success and the development of the micromobility industry in Switzerland
* Work with inspiring, motivated, and fun colleagues towards a common goal
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