Join to apply for the Director, Product Quality Vigilance role at Johnson & Johnson Innovative Medicine.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function
Quality
Job Sub Function
Customer/Commercial Quality
Job Category
People Leader
All Job Posting Locations
Beerse, Antwerp, Belgium; Beijing, China; Milano, Italy; North Ryde, New South Wales, Australia; Ringaskiddy, Cork, Ireland; Schaffhausen, Switzerland; Singapore; Xian, Shaanxi, China; Zug, Switzerland
Job Description
Johnson & Johnson is seeking a Director, Quality Product Vigilance to join our Business Quality team located in multiple international locations. This role oversees global product quality complaints for non-combination Janssen products, ensuring compliance with standards and regulations, leading investigations, and collaborating across various departments to ensure data accuracy and process integrity.
Key Responsibilities
* Oversee end-to-end global complaint handling for non-combo products
* Lead a team of complaint handling associates
* Review and recommend product actions based on investigation data
* Monitor product performance and trend analyses
* Improve complaint management processes
* Coordinate with business partners for investigations
* Ensure compliance with timelines, standards, and regulations
* Serve as subject matter expert during audits and inspections
* Partner with global teams to resolve patient issues and improve processes
* Lead, coach, and mentor staff
Qualifications
* Bachelor’s degree in a relevant field; advanced degrees or licenses preferred
* At least 10 years of experience in pharmaceuticals or medical devices
* Proven leadership in complaint handling or related activities
* Experience with FDA and other regulatory audits
* Knowledge of relevant regulations (ISO, FDA, ICH, etc.)
Additional Information
This role is full-time and may be posted under different requisition numbers depending on the country. Applications across multiple locations are considered as a single submission.
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