Job Descriptionbr/br/pWe are looking for a strongSenior AI Automation Product Manager /strong to define and build Nexthink's next-generation automation capabilities. This is a 0-to-1 product role — you will own the vision, design, and delivery of a new automation framework built for both traditional IT workflows and AI-driven, agentic scenarios. /ppThe role sits at the heart of Nexthink's platform strategy. IT teams rely on Nexthink to detect and resolve employee experience issues at scale. Automation is what turns that detection into action. You will define what that action looks like in an AI-first world — designing a flexible, extensible automation engine that integrates with ITSM tools, endpoint management systems, and emerging AI agents. /ppThis is a technically demanding role that requires both product vision and hands-on execution. You will work closely with engineering, architecture, and key feature teams across the Nexthink platform to turn complex technical capabilities into experiences that enterprise IT teams genuinely adopt and that deliver measurable value within months. /ppstrongWhat You Will Do /strong /pulliDefine and drive the roadmap for Nexthink's AI Automation platform, aligned with customer needs, business priorities, and platform direction. /liliBuild a deep understanding of how enterprise IT teams automate work today, through customer discovery, field engagement, and hands-on research — and translate that into a clear, opinionated product vision. /liliDesign an automation framework that works across traditional IT workflows and AI-based, agentic scenarios — flexible, extensible, and built for scale. /liliIdentify and prioritise concrete use cases in close collaboration with customers and key feature teams across the platform. /liliWork closely with engineering, architecture, and design to deliver reliable, scalable, and intuitive automation capabilities in fast, iterative release cycles. /liliTranslate complex technical topics — orchestration engines, trigger frameworks, APIs, AI agent integration — into clear product requirements, priorities, and trade-offs. /liliPartner with customer-facing teams to drive real adoption in customer environments, measuring impact and iterating based on evidence. /liliDefine and track metrics to measure adoption, automation effectiveness, and business value delivered to customers. /li /ulbrQualificationsbr/br/pstrongCore competencies /strong /pullistrongAI-first mindset. /strongYou know how to build AI-native products — not AI as a feature bolted on, but AI as the foundation. You have strong judgment about where AI creates genuine value vs. where it adds noise, and you can design products that leverage LLMs and automation agents in practical, scalable ways. /lilistrongProduct sense. /strongYou are comfortable starting from a blank page. You can structure ambiguous problem spaces, develop a clear product vision, and make confident decisions with incomplete information. You have done this before. /lilistrongUse-case and business orientation. /strongYou think in customer outcomes, not features. You are energised by discovery — speaking directly with customers, understanding their workflows, and building products that solve real, pressing problems in IT operations. /lilistrongTechnical depth. /strongYou are comfortable going deep into technical subjects — APIs, orchestration engines, trigger frameworks, backend architectures — and working closely with engineering teams to make sound product decisions. You are not afraid to create automations yourself, deep dive into systems and APIs, and get your hands dirty. You write clear, detailed specs. /lilistrongCommunication. /strongYou explain complex technical and product concepts clearly to both engineering and business audiences. You write well, speak with conviction, and can align diverse stakeholders around a shared direction. /li /ulpstrongExperience /strong /pulli5+ years of experience as a Product Manager in a B2B SaaS company, ideally in enterprise software or a platform / infrastructure domain. /liliProven experience building products at scale — understanding how design decisions in platform and framework products affect customers, partners, and downstream teams. /liliAble to operate effectively in a fast-paced environment with evolving priorities, with disciplined judgment about trade-offs and what not to build. /liliMaster's degree in computer science, engineering, or equivalent practical experience, with a strong technical foundation. /liliProfessional-level English, spoken and written. /li /ulpstrongNice to have /strong /pulliExperience with endpoint technologies, device management, or IT automation products. /liliWorking knowledge of ITSM tools, practices, and IT operations workflows. /li /ulbr/br/Additional Informationbr/br/pWe are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. /ppWith over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. /ppIIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: /pulli Permanent Contract and a competitive compensation package. /lili Beautiful office, conveniently located next to the Prilly-Malley train station /lili Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. /lili️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. /lili Free access to a fitness centre inside the building. /lili Reimbursement of the half-fare travel card for public transport. /lili Reimbursement up to 50% of the cost of French classes. /lili Fresh fruit, cookies, and soft drinks as well. /lili Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! /lili Bonuses for referring successful hires after three months of continuous employment. /lili We offer a relocation package to people who are coming from another country. /li /ul pPlease note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. /p