Job Description The role as a SALES ADVISOR (SA) Availability during the week and must be flexible with full availability on Saturdays As a SA at H&M Home your focus is to create an inspiring shopping experience for our customers every day. By providing an excellent customer experience in our Concept Stores, we believe we will create brand awareness and drive selling also to our other sales channels, online and shop in shops. As a SA in one of our Concept Stores you are an ambassador for the brand and together with the team you strive to exceed customer expectations and drive selling on the sales floor, that’s where it all happens! Your responsibilities The job of a SA comes with lots of responsibility – and lots of fun. Your to-do list includes: Customer first. You are passionate about our customers and your top priority is always to give excellent customer service. Always acting in line with H&M Group values and the H&M Home brand DNA. You ensure the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses. Work together with your store team to maximise profitability and sales. You work together with the management team to keep the store up to date and well informed of all administrative policies and routines. Qualifications Your profile Your personal qualities also include: A passion for customer service, people and interior design A great drive and a result driven attitude. Being well-organised and able to prioritise. A positive attitude, and a willingness to learn and improve. An entreprene