Your tasks
1. IT coordination with external service providers to ensure smooth operation and support of insourced and outsourced ICT infrastructure and applications
2. Operational and project support for Biel’s site (production and office environments)
3. First-level support for insourced IT infrastructure, local applications and end user workplaces
4. Participation in ICT projects
5. Ensuring a correct lifecycle for administrative and operational activities for user accounts and devices
Your profile
6. IT Technician with advanced diploma or higher education degree
7. At least 5 years of experience in ICT support and/or in an IT Coordinator role
8. Proficiency in IT troubleshooting for Microsoft Windows environments
9. Experience with ITIL/ITSM processes and knowledge of IT security best practices
10. Very good German and English language skills, both oral and written
Benefits
Clear vision and purpose "We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work. Sustainability and innovation focus We have high sustainability and innovation goals. Let's work towards a sustainable future together. Excellent learning tools At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses. Great career opportunities GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career.