Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships that explore 21 rivers, five oceans and all seven continents. Designed for curious travelers interested in science, history, culture and cuisine, Viking offers experiences for the thinking person. Viking has more than 450 awards, including being rated #1 for Rivers and #1 for Oceans for five years in a row by Condé Nast Traveler and the 2025 Readers’ Choice Awards. Viking is also rated a World’s Best by Travel + Leisure.
Please note that we can only accept applicants who are eligible to work in Switzerland or possess a valid work permit.
Role Description
The Nautical Manager is responsible for planning, coordinating, and maintaining accurate license-based crew schedules to ensure safe, compliant and reliable operations across assigned vessels, routes and planning portfolios. The role supports Nautical Operations by translating planning frameworks into day‑to‑day execution, ensuring operational coverage, regulatory compliance and service continuity.
Key Responsibilities
* Develop, maintain and update short, mid and long‑term schedules for assigned operations, vessels or planning portfolios
* Ensure compliant coverage of all operational requirements, including license validity, certifications, rest periods and training attendance
* Manage dependencies, overlaps, and critical timing constraints within the planning scope
* Build and maintain contingency plans for absences, disruptions or last‑minute changes
* Identify manning gaps or compliance risks early and escalate appropriately to the Senior Planning Manager
* Act as a central coordination point between Nautical Operations, Nautical Management, HR and relevant internal stakeholders
* Communicate schedules, changes and operational impacts clearly and promptly
* Handle schedule‑related inquiries professionally, consistently and in line with planning standards
* Ensure clear handovers and continuity of service within the planning team
* Maintain scheduling and planning data with a high level of accuracy, traceability and consistency
* Use in‑house scheduling tools and spreadsheets to manage, analyze and update plans
* Ensure version control, documentation of changes and data integrity in planning systems and core planning files
* Contribute reliable inputs to planning reports, KPI tracking and governance routines
* Ensure schedules comply with applicable labor laws, working‑time regulations, licensing requirements and internal policies
* Monitor rest periods, workload distribution and fatigue‑related risks within the scope
* Support audits, reviews and compliance checks by maintaining accurate and auditable planning records
* Identify inefficiencies, recurring issues or improvement opportunities in planning processes
* Propose practical enhancements to planning quality, stability and transparency
* Support continuous improvement initiatives led by the Senior Planning Manager
* Accurate, transparent and trusted schedules within the planning scope
* Early identification and mitigation of operational or compliance risks
* Stable operational coverage with minimal disruption
* High data quality and reliable planning documentation
* Positive feedback from stakeholders on clarity, responsiveness and planning quality
Key Qualifications
* Experience in scheduling, planning or operational coordination roles
* Background in maritime, river cruise, transport or other regulated operational environments is an advantage
* Knowledge of labor regulations, working‑time rules and license‑based planning is a plus
Skills & Capabilities
* Strong planning and organizational skills in a regulated operational environment
* High attention to detail, accuracy and reliability
* Advanced proficiency in Excel or similar spreadsheet tools
* Experience working with scheduling or planning systems
* Clear communicator with strong coordination and stakeholder‑management skills
* Ability to work under pressure and manage frequent operational changes
Education
* Higher education in operations, logistics, engineering, business administration or a similar field preferred
Community & Culture
* Fast‑growing and dynamic environment, modern workspace, flexible working hours
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