Are you fluent in German and familiar with digital cameras, printers, and photocopiers? Join our Canon Customer Experts team!
Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to support customers with printers, photocopiers, digital cameras, and other imaging products.
We provide successful candidates with comprehensive training on the company's products, along with guidance on troubleshooting and technical solutions.
What you will do :
* Communicate with customers via phone, chat, and email
* Track and follow up on cases to ensure timely resolution
* Build and maintain strong, professional relationships with customers and partners, demonstrating empathy at all times
* Work towards achieving targets set by the client and internal goals
* Respond to customer inquiries and troubleshoot or escalate technical issues
* Follow standard diagnostic procedures, focusing on common questions for efficiency
* Ensure customer satisfaction in every interaction
* Share ideas and solutions with colleagues
What you will bring :
* Strong written and verbal skills in German
* Good communication skills in English
* Tech-savviness
* Creative problem-solving skills
* Empathy and excellent communication abilities
* A positive, adventurous attitude
* A willingness to learn and absorb knowledge
What we offer :
* Support for relocation to Greece, including flights, accommodation, and assistance with house search (at no cost to you)
* Competitive monthly salary plus two additional salaries per year
* Referral program: bring a friend and earn up to €3,500 depending on the language
* Health care benefits and discounts
* Full training from certified instructors
* Opportunities for professional growth and development
* Community events and social responsibility initiatives
* Free online Greek language courses
* Modern premises with comfortable break areas
* Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age
This is a fantastic opportunity to advance your career, gain valuable experience, and work with a global brand. Join us and be part of a company that promotes diversity and equal opportunities for all.
Find out more
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