DHL Express - a company that connects people!
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.
For our sales team in Regensdorf or Basel, we are looking for a
Tender & Implementation Manager (m/f/d) 100%
Your Tasks:
As Tender & Implementation Manager, you drive business growth by leading high-quality tender processes and ensuring the successful implementation of newly acquired key customers. You combine commercial expertise with strong project management skills to deliver competitive, feasible, and customer-focused solutions.
Your Responsibilities
Lead and manage end-to-end tender (RFQ) processes across all sales channels
Develop customer-specific proposals in close collaboration with Sales, Pricing, Operations, IT, Legal department and Customer Service
Ensure commercially competitive and operationally deliverable solutions
Maintain and continuously improve tender tools, templates, libraries, and documentation.
Track trends in tender technology and methodologies (e.g., e-bidding platforms) and integrate them into best practices.
Lead the implementation and onboarding of new strategic customers
Act as the main point of contact for customers during implementation
Coordinate cross-functional teams, timelines and deliverables
Your Profile
3+ years of experience in tender management, implementation management or commercial project roles.