German Customer Service Representative Opportunity
We are looking for a talented and detail-oriented German-speaking Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.
Your primary goal will be to communicate effectively with customers via phone, chat, and email. You will also be expected to track and follow cases to ensure they are closed in an efficient and timely manner.
You will work closely with partners to provide strong, professional relationships and show empathy at all times. Additionally, you will work towards reaching targets as set out by client statements of work as well as internal targets.
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Key Responsibilities
* Communicate with customers via phone, chat, and email
* Track and follow cases to ensure they are closed in an efficient and timely manner
* Maintain high customer satisfaction, representing a major brand
* Provide and maintain strong, professional relationships with all partners and show empathy at all times
* Work towards reaching targets as set out by client statement of work as well as internal targets
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What We Offer
* Competitive monthly salary + 2 extra salaries per year
* Referral Program: Bring friends and receive great bonuses
* Health care benefits and numerous other discounts
* Full training by certified instructors
* Professional growth & development opportunities
* Special events as well as community & social responsibility initiatives
* Free online Greek language courses
* State of the art premises, providing a great working environment with relaxing break areas
* Work for a Great Place to Work-Certified Company that fosters diversity