Head of Reception & Cash Desk (f/m/d), 100% Zurich (CH)
LGT is the world’s largest family-owned and managed Private Banking and Asset Management Group. For more than 100 years it has been fully owned and managed by the Princely House of Liechtenstein, which is also one of our biggest clients.
With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees – this was also confirmed last year by the independent institute "Great Place To Work", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.
Lead and develop the combined Reception & Cash Desk team in Zurich, fostering a positive, collaborative and service‑oriented work environment, ensuring seamless cooperation and efficient workflows.
Ensure high‑quality service delivery to clients and internal stakeholders by implementing and maintaining clear, transparent standards of service, quality and professionalism.
Ensure compliance with internal guidelines, processes, risk and security requirements as well as banking standards in all reception and cash desk activities.
Support the development of team members by providing constructive feedback and encouraging their professional growth.
Actively promote cross‑functional collaboration in order to share best practices and align processes as well as quality and performance standards.
Your profile
Several years of professional experience in reception, cash desk or a comparable client‑facing function in a banking or financial services environment.
Proven leadership experience with a hands‑on, supportive leadership style and strong customer/service orientation.
Excellent German and English skills (spoken and written); other languages (e.g. French or Italian) are an advantage.
Strong organizational and coordination skills, able to prioritize and keep an overview in a dynamic environment.
Excellent communication skills and a collaborative approach, combined with an independent, precise and reliable working style.
High degree of flexibility, resilience, discretion, integrity and sense of responsibility.
Please note that we cannot consider applications via recruitment agencies for this position.
Benefits at LGT
A great place to work – a great place to have impact: LGT promotes diversity among its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and provides the opportunity to create a unique and successful team. That's why our employees can also benefit from many additional benefits.
* Various flexible work models
* At least 25 days annual leave, depending on age
* Special paid leave options
* Maternity and paternity leave, options for further parental leave
* Additional childcare contribution for paid external care of children up to 12 years old
Your Health:
* Employee health and wellbeing program
* Healthy meal options
Growing Together:
* Internal courses
* External courses offered by the Liechtenstein Academy
* Support for external training and further education
* Coaching and mentoring programs
* International assignments
* Discounts on LGT banking products and services
* LGT co-investments
* Discounts on health and property insurance
* Pension plan with individualized options
* Various mobility/e‑mobility initiatives
* Recognition of major life events
Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you.
Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.
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